The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from hospital services and district nurses.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases, anonymised patient information will also be used at local and national level to help the Local Commissioning Group and Department of Health plan services e.g. for diabetic care.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Access to Medical Records
You may request a copy of your medical records in one of the following ways:
- Write to the surgery asking for a copy of your medical records. It would be helpful, but you do not have to, if you told us why you want copies. Please also tell us if you want to collect the copies or have them posted.
- One of the Admin Team members will make a copy of the medical records and inform you of the costs (see below). When we have received your payment we will send the records or leave them at reception for collection. The copies will not be released until payment is received.
- If after receiving your records you have any queries, please make a normal, routine appointment to see your usual Doctor.
According to government legislation we levy the following charges
- Data Protection Act Fee £10.00 (Electronic Record)
- Photocopies (per side) £40p
- Recorded Delivery £actual
Note the maximum charge (excluding recorded delivery) is £ 50.00