If you are already registered you can request your prescription online using Patient Access.
If your doctor has agreed, you can ask for repeat prescriptions of your regular treatment without being seen. You can request your repeat medication using Patient Access, email at WACCG.email@example.com, in person at the surgery or by fax.
When requesting a prescription in person, by fax or email please include your name, address, date of birth and the exact name, strength and dosage of your drugs. When requesting an Internet prescription request, a list of repeat drugs previously issued to you will be available as a picking list. Ask a receptionist how you can register for this service. Prescriptions will be ready within 48 hours, excluding weekends and bank holidays. If you send us a stamped, addressed envelope we can post your prescription to you.
You can request certain medications to be sent electronically to a chemist of your choice via EPS (Electronic Prescribing Service). Please ask a receptionist or your chemist how you can register for this service.We will only accept prescription requests over the telephone for patients over the age 80 and housebound patients.
The practice regularly reviews patient prescriptions to ensure that medication is being provided as was intended when it was first prescribed. You may on occasions receive a letter from us to suggest changes to your prescription. These changes include:
- Changing your old prescriptions to new types of the same drug.
- Changing the name of the drug which appears on your prescription from brand-names to generic names so that the NHS can dispense them from a wider range of suppliers. The active drug within the medication will remain exactly the same but may be obtainable for less money to the NHS than the branded drug.
- If you have any questions about your medication or about any changes we make to your medication you can speak to your usual doctor.